Who do I call or write if I have problems using LightJar?

Send us a message via the Chat line or the Help feature, and we will investigate the problem.  Subscriber content is hosted in AWS S3 and Glacier, and our LightJar software servers are also hosted in the AWS cloud.  Uptime for AWS is greater than 99.5%, and we expect our LightJar software to demonstrate similar uptime characteristics.

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